ICT Apprenticeship
Course Duration: | 13 months plus End Point Assessment |
Course Qualification: | Level 3 Apprenticeship |
Overview
Information Communications Technican Level 3 Apprenticeship
Information communications technicians support the delivery of efficient IT operations, this could be installing and configuring computer systems, diagnosing hardware and software faults, solving technical and applications problems either remotely or in person, including resolving issues such as slow performance, connection problems and an inability to access data.
Our ICT apprenticeship covers topics allowing apprentices to support organisations relying on computer and communication systems in all areas of their operations and decision-making processes. As an ICT apprentice, you will develop skills and knowledge of the industry by learning key IT essentials such as fault finding and diagnostics, preventative measures, routine maintenance, system tools and testing. You will also gain an awareness of cloud systems and physical and virtual network components including an awareness of security and firewalls, network architecture, protocols and principles of database migration.
Whether you have experience within the field or not Apprentify’s level 3 ICT apprenticeship will give you the tools to get your career started within IT support. If you are an employer our level 3 apprenticeship is the perfect solution to overcoming your hiring challenges and internal skills shortages.
Typical IT Technician Roles Include:
Support Technician
Technician
Network Technician
Digital Communications Technician
IT Administrator
Our Level 3 ICT Apprenticeship Covers:
Documentation and asset management
VPNs, remote access, and firewalls
Operating systems, hardware, and software principles
Network performance and routine maintenance
Fault finding and root cause problem-solving
Testing, scripting, and system performance
Backup, storage solutions, and network security
Cloud services and security
Disaster recovery and network maintenance
Key Learning Outcomes From Our Level 3 ICT Apprenticeship:
IT Support essentials
Fault-finding and problem-solving
Testing and scripting
Security, storage, and backup
Cloud solutions and security
Networking fundamentals and performance