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Short Courses

Telesales Training

Telesales Training

Course Duration: 1 Day Course
Course Qualification:


Increase your business generation by enhancing the selling skills within your teams with our Telesales Training short course.

Through European Social Funded programme employed individuals and business can access funding to go towards the cost of training your business needs.

Boost your employees' existing knowledge and expertise and maximise performance within your business by developing your essential selling skills.

  • Explain the importance of dealing with rejection in sales 
  • Be able to deal with rejection in a sales role 
  • Be able to sell effectively over the phone 
  • Explain the importance of balancing new and existing business in a sales role 
  • Describe how to generate a successful sales pipeline 
  • Identify how to improve a sales pipeline 
  • Be able to employ both open and closed questions in sales techniques 
  • Identify the required outcomes from different calls 
  • Utilise social media tools including LinkedIn to generate leads organically



On average, these courses cost £150. However, Accelerate Cheshire and Warrington is a £30M programme that has been designed to support businesses to reskill and upskill their current workforce. This programme is in partnership with the University of Chester and is partly funded by the European Social Fund. 

To receive 40% funding – There is no restriction on the size of your business, but your employees must live or work within the Cheshire and Warrington area. 

Will need to have internet access and a PC or laptop and the ability to install free software if required.

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